Text Messaging Terms

Effective September 25, 2026

Program

RingBack maintenance notifications, operated by RingBack LLC for the property management companies that use RingBack.

What you'll receive

• Residents who check "Text me updates about this request" on a maintenance request form get texts when:
  • their request is received
  • a visit is scheduled
  • the work is completed
• Property staff, technicians and vendors who turn on texts in their account settings get:
  • emergency request alerts
  • job assignments
  • password-reset links they request

We never send marketing texts. Message frequency varies with maintenance activity. Message and data rates may apply.

How to opt out or get help

Reply STOP to any message to stop receiving texts; you'll get one confirmation and nothing more. Reply START to resubscribe. Reply HELP for help, or email support@ringbackllc.com or call (816) 848-9547.

Carriers

Mobile carriers are not liable for delayed or undelivered messages. Texts are not a substitute for calling 911 or your property's emergency line.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy and Terms of Service.